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Who’s complex? 

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Hospitalization for patients with more than one condition is often unnecessarily long, expensive and draining. Not only for patients and relatives, but hospital staff, as well. Too often the patients get caught between specialties and hierarchical structures causing frustration and inferior treatment. Maybe this is the reason for the unflattering denomination: complex patients.
But at the Regional Hospital of Randers this is no longer the case. In the January issue of the trade journal 'Sygeplejersken' nurses at the hospital tell why Hatch & Bloom’s service design pilot became permanent and how the hospital turned its complex patients into cross-patients. 
More on our service design for the Regional Hospital of Randers here
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New Year, new clients, new ideas 

In 2012 we hit the ground running. Forget fresh starts and clean plates – we continue where we left off in 2011: turning insights into ideas and strategy into creative output.
And there’s already a lot on our plate. Over the course of the last three months, we have welcomed a range of new customers and initiated quite a few exciting projects that will keep our hands and minds busy in 2012.
To mention a few:

 

DSB – Creating a strategic design platform.
Arla Foods – New insights, workshops and product development.
OK a.m.b.a. – Service designing touch points and processes to create better customer experiences.
Djøf – Brand consulting and creative brand execution through different channels.
The Danish Ministry of Food, Agriculture and Fisheries – Creative and strategic consulting and the development of a narrative and conceptual platform.
By the way: due to a dormant Hatch & Bloom blog, you might have felt out of the loop for the last couple of months. But with the new website in place, we promise to keep you up to speed in 2012.
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Call For Spring 2012 Interns

Listen up. Right now we are looking for Communication Strategist and Graphic Design Interns for our Copenhagen office. We offer 6 months of hands-on, mind bending, sweat-extracting experience in a busy and innovative business. You’ll get the opportunity to work with some of the best creative brains in Denmark and a chance to play a crucial part in the agency’s internal and external communications and graphic production. All we ask in return for this career-maker of an opportunity is that you are the brightest mind in your field. For more information check out the links below:

Communication Strategist Interns
Graphic Design Interns
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